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Case Code: LDEN145
Case Length: 12 Pages 
Period: 2013-2019   
Pub Date: 2019
Teaching Note: Available
Price: Rs.300
Organization : Grofers India Private Ltd.
Industry :Foodservice
Countries : India
Themes: Business Models/ Entrepreneurship/ Logistics & Supply Chain/ Entrepreneurial Strategy
Case Studies  
Business Strategy
Marketing
Finance
Human Resource Management
IT and Systems
Operations
Economics
Leadership & Entrepreneurship

Grofers` Growing Ambition in Online Grocery Market in India

 
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A BUSINESS IDEA CALLED GROFERS

 

In 2010, Dhindsa, an IIT Delhi alumnus of 2005 had moved to the US with a job at Cambridge Systematics. He met another colleague named Kumar, also an IIT Delhi alumnus, whilst working there. However, in the latter part of 2012, Dhindsa came back to India to join Zomato.com (Zomato) as its head of operations. Even after leaving the US, Dhindsa remained in touch with Kumar.

Between 2012 and 2013, while working at Zomato, Dhindsa realized that the servicers of the logistics and the delivery markets lacked an exhaustive supply-chain network. ..

 
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